What We Collect and Why We Hold It
We collect the information you provide when registering — your name, contact details, and the mobile wallet numbers you link to your account, whether that is bKash, Nagad or Rocket. When you make a deposit or request a withdrawal, the transaction reference and wallet ID are
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logged so we can verify the payment and trace any disputes. We also collect device data — your mobile browser type, operating system version and session timestamps — to detect unusual login patterns and keep your account secure. Cookies are used to maintain your session state,
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remember your language preference and measure which parts of the lobby you visit most often; you can manage cookie permissions through your browser settings at any time. We do not sell your personal data to third parties. Data shared with payment processors such as bKash, Nagad
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and Rocket is limited strictly to what is needed to complete the transaction. Retention periods follow the requirements set by the applicable jurisdiction, and availability of our services depends on your local law and eligible regions. If you have questions about a specific data point we
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hold, contact our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.